jJ
jgumede J
1 reviews | Active since May 2016
27 Feb 2025, 14:17
Pathetic service
It's almost 2 days without internet & I was promised when I called that a technician will be assigned, worse no communication to update me as their paying customer or may be they are doing me a favor. A card was generated but no follow up. This is an inconvenience thinking of shopping for another service provider
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Zoom fibre's replyOfficial
27 Feb 2025, 16:06Dear Joseph, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply27 Feb 2025, 16:06
Official
Dear Joseph, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team