AT
Angela T

1 reviews | Active since Aug 2020

30 Mar 2023, 10:54

Pathetic

We have been waiting to connect a client for over 2weeks now, nothing has happened yet and now I am dealing with a frustrated client that has his business affected by all this.

0
Replies (1)
Zoom fibre
Zoom fibre's reply30 Mar 2023, 15:45
Official
Hi Angela, 

Thank you for connecting with us with your query and thank you for accepting my call. 

Please be advised we have escalated the matter to our scheduling manager and they will contact the customer to schedule an appointment for installation. 
 We apologize for the inconvenience this has caused. 

Regards 
The Zoom Crew