LR
Leonard R
1 reviews | Active since Jul 2019
01 Jul 2025, 14:44
no support
Hi just want to know how long Days weeks will it still take to get an already installed line activated this is now ridiculous please contact me: Im struggling to get my clients Internet Service connected as you do not provide any support to have the issue resolved
Helpful (0)
Replies (5)0
Replies (5)
Zoom fibre's replyOfficial
01 Jul 2025, 14:47Dear Leonard , thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply01 Jul 2025, 14:47
Official
Dear Leonard , thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
LR
Leonard R's updateReviewer Update
01 Jul 2025, 15:04Thank you very much please Assist in getting this line activated for my clients i appreciate it you can contact me via email or *** *** if you need any more information
LR
Leonard R's update01 Jul 2025, 15:04
Reviewer Update
Thank you very much please Assist in getting this line activated for my clients i appreciate it you can contact me via email or *** *** if you need any more information
LR
Leonard R's updateReviewer Update
02 Jul 2025, 12:38Thank you very much... hopefully reconnect my client today.
LR
Leonard R's update02 Jul 2025, 12:38
Reviewer Update
Thank you very much... hopefully reconnect my client today.
LR
Leonard R's updateReviewer Update
04 Jul 2025, 09:29Is this really the type of service zoom fibre delivers. Is this really a reflection of zoom fibre is. My client has now been off for one week on the zoom network and this Infrastructure provider can not resolve a fault on there network after for almost a week. You are not capable of resolving a simple provisioning and Activation issue. Something that openserve octotel and most others do the sameday or 48hrs at most. has taken you a week and its still unresolved. you have sent out a Technician and it's still unresolved. come on zoom surely you have capable people working for you. it a week goin into the weekend no
LR
Leonard R's update04 Jul 2025, 09:29
Reviewer Update
Is this really the type of service zoom fibre delivers. Is this really a reflection of zoom fibre is. My client has now been off for one week on the zoom network and this Infrastructure provider can not resolve a fault on there network after for almost a week. You are not capable of resolving a simple provisioning and Activation issue. Something that openserve octotel and most others do the sameday or 48hrs at most. has taken you a week and its still unresolved. you have sent out a Technician and it's still unresolved. come on zoom surely you have capable people working for you. it a week goin into the weekend no
LR
Leonard R's updateReviewer Update
06 Jul 2025, 19:19My customer is still offline for 10days now. Zoom is truly the worst ISP network provider.The level of Service is Utterly Horrible my business reputation is taking a knock because of this. Really Zoom fibre ?
LR
Leonard R's update06 Jul 2025, 19:19
Reviewer Update
My customer is still offline for 10days now. Zoom is truly the worst ISP network provider.The level of Service is Utterly Horrible my business reputation is taking a knock because of this. Really Zoom fibre ?