SA
Samuel A
1 reviews | Active since May 2024
15 May 2024, 15:15
No service
I app**** for a fibre connection 8 days ago. Suoersonic promised Zoom will bring a router so they can activate the line. Zoom say they know nothing about it. Supersonic say Zoom is at fault. So who is to blame? Really no installation as line is installed. Just router. This is really not acceptable
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Zoom fibre's replyOfficial
15 May 2024, 15:24Dear Samuel, thank you for review. Your feedback helps us do better.
We apologize for the experience. We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call shortly
Kind Regards
Zandile
We apologize for the experience. We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call shortly
Kind Regards
Zandile
Zoom fibre's reply15 May 2024, 15:24
Official
Dear Samuel, thank you for review. Your feedback helps us do better.
We apologize for the experience. We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call shortly
Kind Regards
Zandile
We apologize for the experience. We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call shortly
Kind Regards
Zandile