VK
Vukani K

1 reviews | Active since Oct 2014

04 May 2026, 10:31

No response from Zoom support

My name is Vukani Khumalo, I moved into 68 KingKlip Avenue Newlands East which has an active fiber line until end of April, I have since tried to reach out to Zoom support to get the line registered I my name but there are no options to speak to anyone, only callback option and reaching out via WhatsApp which never works . I need someone to assist with registering the line in my name so I can make payment. I have tried every possible way to reach out with no response ***

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Replies (1)
Zoom fibre
Zoom fibre's reply04 May 2026, 12:41
Official
Dear Vukani, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team