JS
Jethan S
1 reviews | Active since May 2021
23 Aug 2024, 07:47
NO INTERNET FOR 2 WEEKS!!!
I have no internet for 9 days now and have a blinking PON light. I have tried calling, using the idiotic WhatsApp service but each time someone tells me it’s escalated and that someone from maintenance or tech support will call me back. NOBODY EVER DOES!!!!!!!!!! 100% DOES NOT MAKE SENSE AND I WILL NEVER RECOMMEND ZOOM FIBRE TO ANYBODY
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Zoom fibre's replyOfficial
23 Aug 2024, 08:19Dear Jethan Erwin Samu, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply23 Aug 2024, 08:19
Official
Dear Jethan Erwin Samu, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team