RT
Rose T

1 reviews | Active since Jul 2022

23 Apr 2024, 06:28

No internet day 3

I'm still without internet is day 3 now ,tried ti contact them .they promised to fix the issue but till today there's no intenet. But I have paid my package .well it was true when they say zoom fibre is not good .I'll have to find another service provider and stop paying this .it's just a waste if time.

0
Replies (3)
Zoom fibre
Zoom fibre's reply23 Apr 2024, 08:01
Official
Good day Rose . 
Our sincerest apologies for the experience you have had . An agent will contact you shortly in order to advise or assist . 

Kind Regards , 
Zoom Fibre Team 
Zoom fibre
Zoom fibre's reply23 Apr 2024, 11:00
Official
Good day Rose, 

We have tried to contact you on the number provided but there is no answer. 
Please advise when we can call you back or provide an alternative contact number. 

Kind Regards, 
Zoom Fibre Team 
Zoom fibre
Zoom fibre's reply23 Apr 2024, 12:16
Official
Good day Rose, Thank you for accepting our call and allowing us to assist with the necessary steps to resolve the query.   Kind Regards Zandile