No Internet Connection

This is very sad & unsettling to read all these reviews because I am also in the very same predicament of after the installation which was done very same quickly after the payment was done, I only enjoyed one day of the service, after that no internet connection indefinitely, been told the very same rehe****d script from the call centre Agents & the support agents talking about...configuration of the system. Installation was done 7days ago & still no connection.

I asked them to come remove their cables & router & asked for a refund, i was told I already used their internet! Yes I did...for One day! Zoom Fibre is indirectly/directly ****ming us & being *********, how possible is that after a payment is made then all of a sudden no internet connection & maintenance team unavailable. Something is fishy about this service provider.

Whats was most shocking to me is finding out that they are not even registered with ISPA(Internet Service Providers' Association) when I tried to send a complaint.