MN
Mpho N
1 reviews | Active since Nov 2016
27 Jun 2024, 10:55
No Internet connection
Since 14 June 2024 till now, I don't have internet connection, i have paid for two months and only receive internet connection for only two weeks. What a bad service from you. You consultant don't respond and when you call them, they give empty promise.
Helpful (0)
Replies (4)0
Replies (4)
Zoom fibre's replyOfficial
27 Jun 2024, 11:15Dear Mpho Ngubane, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply27 Jun 2024, 11:15
Official
Dear Mpho Ngubane, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
MN
Mpho N's updateReviewer Update
27 Jun 2024, 11:17okay, i will wait for your call
MN
Mpho N's update27 Jun 2024, 11:17
Reviewer Update
okay, i will wait for your call
MN
Mpho N's updateReviewer Update
27 Jun 2024, 13:32maintenance called, when i answer it's quite for 6 seconds
MN
Mpho N's update27 Jun 2024, 13:32
Reviewer Update
maintenance called, when i answer it's quite for 6 seconds
MN
Mpho N's updateReviewer Update
27 Jun 2024, 16:05Thanks internet is back , i will wait for further correspondence as per our telephone discussion regarding the extension.
MN
Mpho N's update27 Jun 2024, 16:05
Reviewer Update
Thanks internet is back , i will wait for further correspondence as per our telephone discussion regarding the extension.