RT
Rose T
1 reviews | Active since Jul 2022
05 Jun 2025, 12:11
No internet, but service paid
I paid my service yesterday, they keep sending messages that my service has been suspended, after so many attempts trying to email ,call and WhatsApp them to fix my internet issue .I don't have internet but I have paid .my business is getting affected, had to spend extra money to get internet to continue with my work . Zoom fibre service has been poor since .I'm not a happy customer
Helpful (0)
Replies (1)0
Replies (1)
Zoom fibre's replyOfficial
09 Jun 2025, 10:27Dear Rose thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply09 Jun 2025, 10:27
Official
Dear Rose thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team