RD
Rebecca D
1 reviews | Active since Apr 2024
11 Apr 2024, 10:39
No installation 1month full
I made a payment on 08 March 2024 up until today my wifi hasn't been installed. Now you are not answering my emails i don't know what to do. Last time they said on 05 April they will come but till now nothing.
Helpful (0)
Replies (1)0
Replies (1)
Zoom fibre's replyOfficial
11 Apr 2024, 11:01Good day, Rebecca,
Please accept our heartfelt apologies for any inconvenience that this has caused as this is not the type of service we would want to provide our clients. Thank you for accepting our call and allowing us to assist with the necessary steps to resolve the query.
We are liaising with the relevant team to ensure the matter is investigated and resolved.
We will provide you with feedback.
Kind Regards
Zandile
Please accept our heartfelt apologies for any inconvenience that this has caused as this is not the type of service we would want to provide our clients. Thank you for accepting our call and allowing us to assist with the necessary steps to resolve the query.
We are liaising with the relevant team to ensure the matter is investigated and resolved.
We will provide you with feedback.
Kind Regards
Zandile
Zoom fibre's reply11 Apr 2024, 11:01
Official
Good day, Rebecca,
Please accept our heartfelt apologies for any inconvenience that this has caused as this is not the type of service we would want to provide our clients. Thank you for accepting our call and allowing us to assist with the necessary steps to resolve the query.
We are liaising with the relevant team to ensure the matter is investigated and resolved.
We will provide you with feedback.
Kind Regards
Zandile
Please accept our heartfelt apologies for any inconvenience that this has caused as this is not the type of service we would want to provide our clients. Thank you for accepting our call and allowing us to assist with the necessary steps to resolve the query.
We are liaising with the relevant team to ensure the matter is investigated and resolved.
We will provide you with feedback.
Kind Regards
Zandile