TC
Tavonga C
1 reviews | Active since Jun 2025
03 Oct 2025, 10:27
No connectivity
I app**** for a new fibre line and it was installed on Wednesday but until now it's not active and the days are counting down. Zoom how can you need a week to activate a line the guys who came to install the package they said is going to work after 2 hours but until now it's not working. You still haven't yet improved your services, i have to fight with you guys to get the services that I paid for. This is wrong honestly
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Zoom fibre's replyOfficial
03 Oct 2025, 10:40Dear Tavonga, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply03 Oct 2025, 10:40
Official
Dear Tavonga, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team