LM
LEHLOHONOLO M
1 reviews | Active since Aug 2026
17 Aug 2026, 17:06
No connection ticket resolved
I have been trying to connect my fibre line from Thursday 14 th August, they have logged a ticket till today no technician showed up or called, my neighbors are working, opposite neighbor its working but mine not, customer services keep telling me they are sending technician but no one has came to check nor call, paying for a service you not receiving is totally unacceptable
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Zoom fibre's replyOfficial
18 Aug 2026, 09:59Dear Lehlohonolo, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply18 Aug 2026, 09:59
Official
Dear Lehlohonolo, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team