LD
Lee-Ann Duka
1 reviews | Active since May 2013
27 Jan 2025, 09:43
No connection since Thurs morning to date
We are having the same problem each and every month... Towards month end we suddenly loose connection for 4-5 days or more and worse is that we don't get any compensation from Zoom Fiber and Home Connect. Do we have to suffer like this every month with the same problem. We work from home and now we must also pay for data as back while we pay for WiFi... This is really unfair
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Zoom fibre's replyOfficial
27 Jan 2025, 09:45Dear Lee-Ann, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply27 Jan 2025, 09:45
Official
Dear Lee-Ann, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team