mS
marianco S
1 reviews | Active since Nov 2014
02 Mar 2023, 09:30
NEVER SIGN UP WITH THEM!!! ******.
Hi,
Zoom, the Fibre infrastructure provider that your product uses, have increased their line prices and as a result, the monthly cost of your Fibre product will increase from 1 April 2023.
Your product details are as follows:
Account Number: ******* Product: 10Mbps Uncapped Fibre - Zoom Price pm: R445
This change will be effective by 1 April 2023 and will automatically apply to your next bill.
WHAT ON EARTH?????? Not what I signed up for!!! This was not explained. Haven't even had my line for 4 months! You ARE ******.
Helpful (0)
Replies (1)0
Replies (1)Zoom fibre's replyOfficial
02 Mar 2023, 10:34Hi Marianco
Hi Boitumelo,
Thank you for connecting with us and raising your concerns.
Please be advised one of our consultants will be in contact with you to assist.
We will investigate the matter and revert with feedback.
Regards
The Zoom Crew
Hi Boitumelo,
Thank you for connecting with us and raising your concerns.
Please be advised one of our consultants will be in contact with you to assist.
We will investigate the matter and revert with feedback.
Regards
The Zoom Crew
Zoom fibre's reply02 Mar 2023, 10:34
Official
Hi Marianco
Hi Boitumelo,
Thank you for connecting with us and raising your concerns.
Please be advised one of our consultants will be in contact with you to assist.
We will investigate the matter and revert with feedback.
Regards
The Zoom Crew
Hi Boitumelo,
Thank you for connecting with us and raising your concerns.
Please be advised one of our consultants will be in contact with you to assist.
We will investigate the matter and revert with feedback.
Regards
The Zoom Crew
