network problem

I reported the network problem in our area (Orange Farm) three weeks ago, but it seems like nothing has been done to resolve it. The issue is still ongoing, and it's becoming more frustrating each day.

Now there’s even a new service provider going around selling their Wi-Fi, openly saying, “We know you guys have a network problem.” That tells us the issue is well-known, but we’re still not getting any help despite multiple reports.

Please assist us urgently. We need a reliable network in our area. We’ve been patient, but it feels like our complaints are being ignored.