ZM
Zee M
1 reviews | Active since Nov 2023
03 Mar 2025, 19:55
Network outage
My family has been disconnected from Zoom fibre since Friday the 28th till today.We have been calling and sending messages to that Whatsapp chat line but no assistance.Tje Whatsapp keeps on saying we are connecting you to our agent ..you wait until the chatbot says the chat is closed.I.missed my assignment submissions today due to network not being available.Im so disappointed in Zoom fibre
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Zoom fibre's replyOfficial
04 Mar 2025, 09:11Dear Zee, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply04 Mar 2025, 09:11
Official
Dear Zee, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team