NK
Nompumelelo K
1 reviews | Active since Jun 2022
24 Feb 2025, 13:01
Network down and no assistance from Zoomfelx
Our line is still down, almost 10 days later now. I put up a review last week and we were promised that a technician will come out on Saturday the 22nd of Feb, but no one came. The whatsapp line just closes the chat wen we try to follow up. This is by far the worst company I have dealt with! I will not stop rating it bad until we get the service we rightfully deserve!!!!
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Zoom fibre's replyOfficial
24 Feb 2025, 16:32Dear Nompumelelo thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply24 Feb 2025, 16:32
Official
Dear Nompumelelo thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team