AS
Asanda S
1 reviews | Active since Feb 2025
18 Apr 2025, 16:23
My wifi is still showing red light
My wifi was not working for the last 2 weeks I reported it they came on Thursday to fix the cables only and told my grandmother that it was working but it's still showing red light and I have paid for it this month💔
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Replies (2)
Zoom fibre's replyOfficial
19 Apr 2025, 08:40Good day, kindly confirm the following information linked to your service: Name and Surname, Address and Cell Phone Number. Once you have provided me with the following info, I will be able to provide further clarity
Zoom fibre's reply19 Apr 2025, 08:40
Official
Good day, kindly confirm the following information linked to your service: Name and Surname, Address and Cell Phone Number. Once you have provided me with the following info, I will be able to provide further clarity
Zoom fibre's replyOfficial
22 Apr 2025, 08:30Dear Asanda, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply22 Apr 2025, 08:30
Official
Dear Asanda, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team