K
Khanyisile

1 reviews | Active since Dec 2023

16 May 2024, 16:00

Mrs Khanyisile Nhlapo

I would like to express my sincere appreciation for your service to me. to you Tshepo and Nicolas you've been so helpful by updating me all the time ,and you help me until you resolved the issue and you deserve to be Managers because you know how to treat customers, wish you all the best guys.

0
Replies (3)
Zoom fibre
Zoom fibre's reply16 May 2024, 16:10
Official
Dear Khanyisile, thank you for review. Your feedback helps us do better. 

We are looking into this issue and hope to resolve it promptly and accurately. One of our agents will be in contact with you. 

Kind Regards 
Zoom Fibre Team

K
Khanyisile's update16 May 2024, 16:13
Reviewer Update
How can i Forgot my special lady Zandile for being so kind to me even when i was feeling depressed, you was there when I made my first call of complaint and you were a really angel for comforting me that the matter will be resolved, you are a Star my sister, i would like to say a BIG thank you, I really appreciate your follow ups, thank you.
Zoom fibre
Zoom fibre's reply16 May 2024, 16:33
Official
Good day, Thank you for the positive feedback and confirming connectivity.  Have a great day further.