Mr Sello

Good day

Am writing this mail with such disappointment with the service that am getting from the provider and its been 2 months now without Wi-Fi connection and calls have been made numerous times but there is no assistance yet they are very fast in cutting your fibre on the last day of your payment but they are failing to attend queries when a member complains. Am staying at house number 267 Nonamed road and am not the only person who's affected with Wi-Fi connection. Even today these no action taking by zoom fibre. When you call them they will tell that they send a technician in two or four days to come but when its your last day of your fibre, they don't hesitate or wait for two or that four days they are telling you about when they send a technician. Zoom fibre is so poor