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Terrence T

1 reviews | Active since Apr 2024

11 Apr 2024, 07:31

M

Good morning My name is Terrence Tyandini and I’m from Orange Farm. I had a working Wi-Fi but it’s strength was weak in some parts of the house and I informed the person who helped me install it and she said there’s nothing they can do I need to get an extender but decided that I let it run out. First week of March I made a payment with the same person for another installation and they have not came until today. When I see her she will promise that on a certain day things will be sorted out but nothing has happened

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Replies (1)
Zoom fibre
Zoom fibre's reply11 Apr 2024, 09:27
Official
Good day,  Terrence, 

Please accept our heartfelt apologies for any inconvenience that this has caused as this is not the type of service we would want to provide our clients. Thank you for accepting our call and allowing us to assist with the necessary steps to resolve the query.  

We are liaising with the relevant team to ensure the matter is investigated and resolved. 
We will provide you with feedback. 

Kind Regards
Zandile