MN
Michael N

1 reviews | Active since Mar 2025

11 Sept 2025, 17:44

Loss of internet

Constant loss of connectivity every day. Call Center does not answer calls. I’m very disappointed with this service and would not recommend it to anyone. I’m reachable on ***

0
Replies (2)
Zoom fibre
Zoom fibre's reply12 Sept 2025, 08:54
Official
Dear Michael, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
MN
Michael N's update14 Sept 2025, 06:06
Reviewer Update
Still giving the same issue. It seems I will have to report to the consumer rights bodies. I reported this issue in March and it was never attended to and now it’s just getting worse. You increased your prices and further lowered your standards. Call me IMMEDIATELY! On ***