sN
sphesihle N
1 reviews | Active since Dec 2018
02 Mar 2023, 16:06
**** about Reinstallation being completed
They sent a bill to home connect and **** about a reinstallation done on my property . They never sent any technicians to fix my line and I was billed by home connect . no one bothered to call and find out if my line was fixed or not . you should be ashamed of yourself , how do you bill someone without the actual job being done ?
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Replies (2)0
Replies (2)
Zoom fibre's replyOfficial
06 Mar 2023, 12:27Hi Sphesihle,
Thank you for connecting with us and raising your concerns.
We will investigate the matter and revert with feedback.
Regards
The Zoom Crew
Thank you for connecting with us and raising your concerns.
We will investigate the matter and revert with feedback.
Regards
The Zoom Crew
Zoom fibre's reply06 Mar 2023, 12:27
Official
Hi Sphesihle,
Thank you for connecting with us and raising your concerns.
We will investigate the matter and revert with feedback.
Regards
The Zoom Crew
Thank you for connecting with us and raising your concerns.
We will investigate the matter and revert with feedback.
Regards
The Zoom Crew
Zoom fibre's replyOfficial
06 Mar 2023, 13:13Hi
As discussed on the phone, the matter is referred to management at Home Connect to assist with the refund as we do not have access to the information.
We apologies for the inconvenience.
Regards
As discussed on the phone, the matter is referred to management at Home Connect to assist with the refund as we do not have access to the information.
We apologies for the inconvenience.
Regards
Zoom fibre's reply06 Mar 2023, 13:13
Official
Hi
As discussed on the phone, the matter is referred to management at Home Connect to assist with the refund as we do not have access to the information.
We apologies for the inconvenience.
Regards
As discussed on the phone, the matter is referred to management at Home Connect to assist with the refund as we do not have access to the information.
We apologies for the inconvenience.
Regards