SM
Sbusiso M

1 reviews | Active since Apr 2021

11 Jul 2024, 10:02

Leaving Zoom fibre very soon - will revert back to LTE

I am a patient person, and have followed all their waiting instructions, but I have to say they simply do not care about anything. I have been disconnected from my service with no reason and im forever told please be patient our team will reach out, but never does. I literally became disconnected for no reason and they cant figure out why or what cause it.

0
Replies (1)
Zoom fibre
Zoom fibre's reply11 Jul 2024, 10:27
Official
Dear Sbusiso Mshayisa, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team