Leaving out the Isp taking long to respond

Leaving out the Isp taking long to respond. Zoomfibre has done installations that is costing me money everyday that I'm connected to my wifi. The installation on the 1st time was so poor that they never cover the cabling, someone cut the fibre cable now on the 2nd problem they never cover the cabling properly the cabling is damaged and I have no wifi again. It's not the first time that I'm having a bad experience with zoomfibre, they slow and pathetic! The technicians don't know how to do their job right therefore the consumer bares the cost of their mistakes which is very unfair and terrible behaviour. It's sad and upsetting at the fact that I work from home and it's my 5th day now I'm paying for a service that I'm not using, I'm losing income and the best part is its not my fault! I fully blame zoomfibre for having *********** people working for them.