TV
Thando V

1 reviews | Active since May 2025

27 May 2025, 16:03

Lack of customer feedback

I have been trying to get help for three days straight. I have been paying my wifi with no problem. The month of May was also paid for yet my profile has been suspended and I'm already due for another payment before the month ended. I don't understand why this is happening and it logically does not make sense

0
Replies (1)
Zoom fibre
Zoom fibre's reply27 May 2025, 16:05
Official
Dear Thando thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team