Just disappointing / escalation means nothing at this point

I have had a truly bad run with trying to order fiber at my place.

Order placed 18.08, and the install was done 01.09.2022

I decided to stick with my current DSL ISP. Since 03.09. My line activatiom was pending - showing as "provisioning".

I truly though the problem was my ISP, being the reason for the extended long wait, so cancelled with the 16.09. Changed to another ISP, BUT, the same problem persists

New ISP says the line not available on ZOOM PORTAL, I have checked numerous times and received screenshots and also captured my own evidence that it has been released. But ZOOM keeps on saying the line not released.

I have been struggling to get fiber installed since 18.08.

My honost opinion to anyone still deciding to signup for fiber, consider all avenues first, unless you are will to wait a very long time and spend a lot of time, data and airtime, just to finally get the same answer "the issue has been escalated"

I have been nothing but polite / patient, but this brings a person nowhere.