BM
Bongani M
1 reviews | Active since Dec 2018
03 Mar 2025, 10:28
Installation without internet!
I am really disgusted with Zoom flex and its employees. I had an installation on 27 February 2025. But this thing is not yet connected to internet to date! I have escalated to zoom no one is helping me. I spoke to rude and *********** consultants who is not replying anymore … This person just took my information on WhatsApp and then when I spoke about my problem these agents never rep**** ever! I rely on Internet to work from home now it’s been 3 days without working!!!!! I regret having installed this useless thing! Someone rep**** me saying it might take 72 hours ….Guys they don’t even have ETA!
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Zoom fibre's replyOfficial
03 Mar 2025, 10:31Dear Bongani, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply03 Mar 2025, 10:31
Official
Dear Bongani, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team