EV
Emmy V
1 reviews | Active since Nov 2017
28 May 2025, 09:54
I pay zoom fibre
I pay zoom fibre. I have 3 accounts with them in different names but with this one account that is mine they keep failing me. I'm now annoyed so annoyed it's not even funny. I dnt have internet since yesterday. When I contact them the consultants are arrogant and have attitude they even close chat before I finish talking to them. I work from home so what must I tell my employer when zoom keeps giving me BS of service? It's been less than a month since I reinstated this account but wow I'm writing a bad review about them again in less than a year. I'm ****ed 😡
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Replies (3)
Zoom fibre's replyOfficial
28 May 2025, 09:56Dear Emmy thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply28 May 2025, 09:56
Official
Dear Emmy thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
EV
Emmy V's updateReviewer Update
29 May 2025, 14:22Please come fix this thing, I got a written warning from work . I missed meetings and deadlines. How does one work remotely without internet? I canceled rain for this, this is not on. And I better be reimbursed all the lost hours or days
EV
Emmy V's update29 May 2025, 14:22
Reviewer Update
Please come fix this thing, I got a written warning from work . I missed meetings and deadlines. How does one work remotely without internet? I canceled rain for this, this is not on. And I better be reimbursed all the lost hours or days
EV
Emmy V's updateReviewer Update
30 May 2025, 08:43Yoh yoh so I pay money to be ignored? You send useless technicians who don't know their jobs? They came here said nothing and talked amongst themselves saying they don't know where the problem is and there's no signal they then left without saying anything. I'm still without internet it's been 4 days someone better call me or I'm taking this to consumer rights
EV
Emmy V's update30 May 2025, 08:43
Reviewer Update
Yoh yoh so I pay money to be ignored? You send useless technicians who don't know their jobs? They came here said nothing and talked amongst themselves saying they don't know where the problem is and there's no signal they then left without saying anything. I'm still without internet it's been 4 days someone better call me or I'm taking this to consumer rights