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Reginald R
1 reviews | Active since May 2025
16 May 2025, 15:28
I have been a client of zoom Fibre for long
I have been a client of zoom Fibre for long. Paying for Fibre service. It happened that the Fibre cable in their infrastructure was damaged. Now they don't want to fix it. So that I can use their service again. Now they're telling me to pay and I can't pay for the service that is down. I need maitanance first and pay for the Fibre service after.
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Zoom fibre's replyOfficial
19 May 2025, 08:55Dear Reginald thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply19 May 2025, 08:55
Official
Dear Reginald thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team