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KC
Kareema C

1 reviews | Active since Aug 2020

09 Jan 2023, 21:06

Huge thanks to Dori-Anne the Star of Zoom Fibre

A huge thanks to Dori-Anne at Zoom Fibre. She has been in contact with us throughout our battle of getting our ONT delivered and installed. We want to thank you for all that you have done, this lady knows empathy she put herself in my shoes she was so concerned thank you very very much .

From Kareema

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Replies (3)
Zoom fibre
Zoom fibre's reply10 Jan 2023, 08:27
Official
 Hi Kareema, 

Thank you so much for the review!
 
We always strive to give our customers the best service and create a positive experience.
We will definitely recognize  Dori-Anne for their great service! 
 
 Thanks again,
 The Zoom Fibre Crew 

 

 
KC
Kareema C's update10 Jan 2023, 08:38
Reviewer Update
The problem we are having as pet Zoom over a call there is a fault on the line .the engineer thay came yesterday just setup the router and said thay it would take 15 minutes for the line to get activated since Mweb had already activated on their end . this is honestly becoming to much please I'm actually begging you guys to please resolve our falut once and for all we are tired of calling and fighting for something we pay for its really not fair please we have told you before we are working from home everyday is a different story we are tired please please please resolve our issue 71 maasbanker ave newlands east
KC
Kareema C's update10 Jan 2023, 08:39
Reviewer Update
The PON light is not stable he told us it would stop flashing after 15 minutes which didn't happen hence I AME reaching out to you .