EK
Elaine K
1 reviews | Active since Oct 2025
20 Oct 2025, 08:24
How are you still in business no one working there knows anything
So another week passed and still I haven't received a instalation and the problem hasn't been resolved. I app**** for a new instalation 22nd September 2025 almost a month ago and up to now only had problems and excuses every phone call and email is the very same reply waiting for someone to release a line waiting on a ops manager I'm so frustrated.
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Zoom fibre's replyOfficial
20 Oct 2025, 08:48Dear Elaine, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply20 Oct 2025, 08:48
Official
Dear Elaine, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team