DB
Dewald B
1 reviews | Active since Oct 2021
23 Dec 2025, 15:37
Horrible experience
Horrible experience, since joining in Nov I have been down 5 times. A tech was here 3 times to resplice , presume this would be the resolution for this weeks downtoime too. Genuinely scarry have a SLA of 4 days before my internet will be on again and support? They don't give a flying F. Honestly if you can don't use zoom
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Zoom fibre's replyOfficial
23 Dec 2025, 16:17Dear Dewald, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply23 Dec 2025, 16:17
Official
Dear Dewald, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team