Hope we can have an alternative service prover

Worst customer service I ever expected: I app**** and paid for connection , they say in 48 hours they will install but we past 150 hours...when you contact their customer care it's always the same story each day ..."we have sent your case to installation "...it's 4 days I am chatting to their consultant and same story ....worse my card is now left with 26 days of service while I don't even have access to the service ...so I am ****** 6 day of service....worst service provider ever