KP
Kemmy P
1 reviews | Active since Sept 2020
28 Oct 2021, 11:13
Home connect and zoom fibre
Pathetic company...we in the Northdale area ,Madurai Rd,,and have had no internet connection for 3 days and no one seems able to help .Now they say it's a network problem..with Home Connect ...I haven't seen any techs come out,,,we still have to pay for this kind of service at month end
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Zoom fibre's replyOfficial
04 Dec 2021, 10:16Good Morning Kemmy , we do apologize for your experience thus far. Due to municipality work, our fibre feeder cables were damaged. However, please note that all fibre issues in Northdale have been resolved. Should you be experiencing any more downtime please contact your selected ISP as your first line of support.
Zoom fibre's reply04 Dec 2021, 10:16
Official
Good Morning Kemmy , we do apologize for your experience thus far. Due to municipality work, our fibre feeder cables were damaged. However, please note that all fibre issues in Northdale have been resolved. Should you be experiencing any more downtime please contact your selected ISP as your first line of support.