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Daniella M

1 reviews | Active since Apr 2025

07 Apr 2025, 13:53

Fustrated

Frustrated

I stay in orange farm , made an EFT payment on the 22nd of March and a day later my services were suspended due to none payment, i called and called i spoke to those automated what's up with no luck

till to date my services are still suspended its the 7th and i still don't have access of something i paid for, no comms nothing from zoom

you guys have poor service, and going forward you will have to convince me why should i carry on doing business with you guys as you dont deliver but i pay

0
Replies (2)
Zoom fibre
Zoom fibre's reply07 Apr 2025, 14:02
Official
Dear Daniella, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
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Daniella M's update07 Apr 2025, 14:41
Reviewer Update
  1. ***am @ work now, you can however reach me on my landine