VP
Vinesh P

1 reviews | Active since Oct 2021

22 Oct 2021, 12:46

Fed up with Zoom fibre in Northdale

Please be aware of Zoom Fibre when signing up in Northdale, PMB. There service is just pathetic. I have signed up for the service but there is more down time with the service. They do not credit you for all the days that you do not have internet access and their staff are just arrogant and DO NOT CARE. Be very careful and do not buy into all their cheap promises. Their technical division do not have a clue of what they employed to do. Shocking service.

0
Replies (2)
Zoom fibre
Zoom fibre's reply22 Oct 2021, 13:11
Official
Good day, we would like to apologize for the inconvenience caused.  Due to many clients losing connection our maintenance team is currently investigating the feeder fibre for faults. We will revert back as soon as possible with more feedback. If you could please supply us with your details. Thank you. 


VP
Vinesh P's update22 Oct 2021, 14:13
Reviewer Update
Thank you for your reply. However I cannot send you my details on a public domain. Sort the internet issue out urgently. The learners start to write their final matric exams next week and need the internet urgently.