MA
Mohlolo A
1 reviews | Active since Sept 2025
06 Sept 2025, 08:24
FED UP!!!
Their service is the worst. I app**** for Their fibre last week Friday and they installed it on Sunday. The technician said the "box" doesn't have a signal and he doesn't know why and they left. The technicians came again to check the AP box and left without me knowing what's happening. Til today Ive never had internet connection, I'm left with a router that has an annoying red light flashing and I'm paying extra for data because they are failing me their WhatsApp service is not helpful at all.
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Replies (2)
Zoom fibre's replyOfficial
08 Sept 2025, 08:30Dear Moholo thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply08 Sept 2025, 08:30
Official
Dear Moholo thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
MA
Mohlolo A's updateReviewer Update
08 Sept 2025, 10:53I don't want to deal with your service anymore I just want a refund.
MA
Mohlolo A's update08 Sept 2025, 10:53
Reviewer Update
I don't want to deal with your service anymore I just want a refund.