RL
Refiloe L
1 reviews | Active since Mar 2020
09 Oct 2024, 10:32
Extremely bad service from Zoom fibre
Extremely bad service. I have been complaining about my router not having wifi. They said they will send their maintenance team in the next 24 to 72hours. It's been 5days now and they are not answering their customer care line. I have been struggling to get hold of them and when i do, they give me a run around. I wouldn't recommend this company to anyone. They cannot solve their customer services effectively.
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Zoom fibre's replyOfficial
09 Oct 2024, 10:36Dear Refiloe, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply09 Oct 2024, 10:36
Official
Dear Refiloe, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team