TC
Tavonga C

1 reviews | Active since Jun 2025

02 Jul 2025, 11:42

Extension of days

My problem is not yet been resolved, I haven't yet seen the extended day, on my website is saying -1 days, if I try try to connect it's saying sign in is required.

0
Replies (2)
Zoom fibre
Zoom fibre's reply02 Jul 2025, 12:38
Official
Dear Tavonga thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
TC
Tavonga C's update05 Jul 2025, 10:48
Reviewer Update
Zoom we agreed you were going to extend 9 days but I only used it for 2 days from Wednesday and Thursday yesterday later it wasn't working. I spoke to your Agent (Precious) on WhatsApp and she said my account is suspended so I wanna know why? From 9 days I only use 2 days how are gonna do the the business if you are not reliable?