1 reviews | Active since Jun 2022
DONT JOIN ZOOM FIBRE. THEY ARE THE WORST SERVICE PROVIDERS WHO DONT CARE ABOUT CLIENTS
Last month zoom fibre switched off my service after I had paid for no reason. Today the 12 July as If that was not enough they decided once again to terminate my service AGAIN AFTER I PAID. DOES ZOOM HAVE A PERSONAL VENDETTA AGAINST ME ? I DONT UNDERSTAND . To me this simply illustrate , failure to administer their systems. How can the same mistake be done twice? Does zoom value it's clients? Is Zoom aware of the Consumer Protection Act? Are they aware of a new service provider busy installing equipment for us who are offering services for half the amount we pay to them to Disappoint us continuously?;they just increase by R70 without notifying us. Is this normal.? Right now I paid on the 11 July then on the 12 service is suspended. Must I tell people to get zoom when they are doing things like this for no reason? The best thing is to advise prospective clients to seek other service providers who value their clients. I don't want to be told 5 different excuses like on June 8th. Kindly restore my connection as you have no reason not to. Your actions are costing me money. It's very inconvenient. Please kindly do the right thing. I am not afraid to institute legal proceedings as it is extremely easy for me to prove breach of contract on your side. I am aware and can show that money reflected on your side before service went of . Kindly switch services on. Don't tell me you can only do them on a working day because you cut off my service on a weekend, so what's the fuss of not being able to restore on a Sunday if you can cut it off Saturday?? For now I cannot recommend ANY PERSON TO HAVE ZOOM FIBRE AS A SERVICE PROVIDER. FIND OTHER SERVICE PROVIDERS. ZOOM OF YOU WANT TO AVOID TROUBLE DO THE CORRECT THING , RESTORE SERVICE BECAUSE IF YOU DOUBT ME I WILL BE A THORN IN THE FLESH..
