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Simie N
1 reviews | Active since Aug 2022
09 Jul 2025, 07:27
Disgruntled customer
It's been 32 hours of no fibre I hav logged a ticket for a technician but to no avail customer service is so poor n consultants are so rude it's school holidays n kids cannot use devices or watch TV for a service IV paid for absolutely disgruntled customer
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Zoom fibre's replyOfficial
09 Jul 2025, 08:23Dear Simie, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply09 Jul 2025, 08:23
Official
Dear Simie, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team