BH
Busisiwe H
1 reviews | Active since Jun 2019
10 Mar 2025, 12:36
Disappointed
I'm totally not happy with your service, it's been 9 days without network, I call everyday I'm being told about the ticket that is open, called today again I'm told that because I stay in Orange farm it's will take more time for my network to be fixed... This is nonsense I pay without excuses, and when I pay I'm not told I'm from Orange farm this is disrespect. I missed my online classes because of this
Helpful (0)
Replies (2)0
Replies (2)
Zoom fibre's replyOfficial
10 Mar 2025, 13:44Dear Busisiwe, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply10 Mar 2025, 13:44
Official
Dear Busisiwe, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
BH
Busisiwe H's updateReviewer Update
13 Mar 2025, 11:1312 days without network, still being told I'm not patient.... Your customers service is seriously poor and you lack caring about your customers.soon I will be getting a message to pay Mxm
BH
Busisiwe H's update13 Mar 2025, 11:13
Reviewer Update
12 days without network, still being told I'm not patient.... Your customers service is seriously poor and you lack caring about your customers.soon I will be getting a message to pay Mxm