JJ
Johan J
1 reviews | Active since Jun 2025
09 Jun 2025, 10:22
Customer service
When reported that the internet is off line it takes 1 week to sort it out and there is no communication or feedback. You give all your information and then they ask again everything that was already given.
Very unprofessional.
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Zoom fibre's replyOfficial
09 Jun 2025, 10:30Dear Johan, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply09 Jun 2025, 10:30
Official
Dear Johan, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team