SG
Shirley G
1 reviews | Active since Jul 2025
18 Jul 2025, 11:21
Customer
I have never had such poor customer service from a company Zoom is definitely the worst I have no access to connectivity and all they do is log tickets sometimes they don't even respond.. ZOOM I payed for my services so can I please have services activated and working ASAP
Helpful (0)
Replies (4)0
Replies (4)
Zoom fibre's replyOfficial
18 Jul 2025, 16:50Dear Shirley, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply18 Jul 2025, 16:50
Official
Dear Shirley, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
SG
Shirley G's updateReviewer Update
19 Jul 2025, 09:21Till today I have not received a call from you guys and I still don't have internet
So Unprofessional
So Unprofessional
SG
Shirley G's update19 Jul 2025, 09:21
Reviewer Update
Till today I have not received a call from you guys and I still don't have internet
So Unprofessional
So Unprofessional
SG
Shirley G's updateReviewer Update
19 Jul 2025, 14:58I want to know what's gonna happen to the days I was not able to connect to my wifi?
If my issue can't be sorted please come collect ur things and refund me because now am losing on the days am supposed to have connection but paid in full for stated days
If my issue can't be sorted please come collect ur things and refund me because now am losing on the days am supposed to have connection but paid in full for stated days
SG
Shirley G's update19 Jul 2025, 14:58
Reviewer Update
I want to know what's gonna happen to the days I was not able to connect to my wifi?
If my issue can't be sorted please come collect ur things and refund me because now am losing on the days am supposed to have connection but paid in full for stated days
If my issue can't be sorted please come collect ur things and refund me because now am losing on the days am supposed to have connection but paid in full for stated days
SG
Shirley G's updateReviewer Update
28 Jul 2025, 11:13I still dont have access to internet. ZOOM when will my internet be fixed honestly its not nice having to spend extra on data when i have paid for my services but 2weeks later i still dont have internet
SG
Shirley G's update28 Jul 2025, 11:13
Reviewer Update
I still dont have access to internet. ZOOM when will my internet be fixed honestly its not nice having to spend extra on data when i have paid for my services but 2weeks later i still dont have internet