MN
Michael N
1 reviews | Active since Mar 2025
31 Oct 2025, 05:55
Constant refusal to acknowledge and resolve lengthy WiFi down time
Constant refusal to fix length down time despite multiple calls and messages. I am thoroughly disappointed with their services and it only seems to be getting worse by the day. I am left with no choice but to report this issue to the NCC and ICASA. My contact number is ***. I have been a consistent client paying for this service but being disappointed constantly.
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Zoom fibre's replyOfficial
31 Oct 2025, 10:14Dear Michael thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply31 Oct 2025, 10:14
Official
Dear Michael thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team