Confused

Zoom i can wait patiently as a client but when you need 2 weeks to activate an installed router to me it doesn't make sense. As Zoom be clear and precise because, if you have a ISP that is localized in a specific area then you have to tell us.... that I can't choose ISP A because it's not local or it's far away from your area choose ISP B and C because they are available in your area.

If I ask your 2 agents they will give me two different information but they are doing the same job if I ask your ISP is also giving me again different information.

In Vredenburg there's local ISP here but when I asked Zoom in Vredenburg they never told me that there's a local ISP that have closer services, they told me to choose from the list that I see on the website, and i end up choosing ISP that is in Johannesburg or in Capetown. Honestly Zoom make me understand this, Please!🙏