BM
Bonga M

1 reviews | Active since Nov 2024

19 Nov 2024, 09:12

Complain about Zoom Fibre

I had no connection for days, this is one of the worst service I have ever encountered because of the company did not even let me know what is wrong with the connection I had to be the one who asks them on what is happening and one of the worst things is that I won't be compensated for the days of no connection, I also had to buy myself data while I had bought Fibre for the whole month.

0
Replies (1)
Zoom fibre
Zoom fibre's reply19 Nov 2024, 09:21
Official
Dear Bonga, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team