TC
Tavonga C
1 reviews | Active since Jun 2025
28 Jun 2025, 19:08
Clarification and extension of my days.
Zoom fibre i request for the extension of my days that I didn't use my line because of no connectivity from 2 jun to 15 jun, but one of your agents said they will extend only 9 days. I need clarification and I want to why? I wasn't my fault not to have connectivity.
Those days they are not yet extended and my line is expiring on the 1st of jul
Helpful (0)
Replies (1)0
Replies (1)
Zoom fibre's replyOfficial
30 Jun 2025, 08:32Dear Tavonga, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply30 Jun 2025, 08:32
Official
Dear Tavonga, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team